At M2R Enterprises we're governed by our code of ethics. For us, these practices are etched in stone and we bring them to every project regardless of size. They're what differentiates us from many other general contractors you will meet and why you should talk to us first.
- We will be professional, courteous and helpful.
- From our first visit to your home through completion of your renovation project we will work hard to impress you. We're friendly and aim to please. We maintain clean, organized work spaces to make sure you won't hurt yourself when you inspect our work. Oh yes, we welcome your inspection and your questions. If you're not sure why we have done something please ask. Part of our job is to educate our clients.
- We will provide competitive, detailed quotes and commit to them.
- When we visit your home to discuss your renovation project we won't leave you a handwritten scribble with an estimate. An estimate is a guess and we won't guess about your project. Every renovation project requires a written quote which we will email to you soon after our visit. The price we quote is firm, meaning we will stick to it. If something unforeseen occurs which will affect this price we won't surprise you at the end of the project. We'll stop work to discuss all the ramifications with you so you fully understand, then we'll only proceed with your approval.
- We will communicate effectively.
- We know nothing bothers you more than wasting time trying to talk to your contractor. That's why we make sure we answer our calls and return messages promptly. We don't like chasing people any more than you! We also know you don't want to be in the dark about the status of your renovation project. That's why we send you regular status reports which summarize our progress to date and outline our next steps. It's all part of our service.
- We will meet or exceed building codes.
- Building codes are a set of minimum standards which ensure all structures and systems are installed in the correct manner. We adhere to these standards and use new technologies which can exceed standards. We don't do things "because that's the way we've always done it." We can explain exactly why we do the things we do but, most of all, we do it right.
- We will guarantee our work.
- We guarantee all our workmanship for 3 years. If something goes wrong just call or email and we'll be back to fix it. Guaranteed. We'll be there when you need us.
It's all part of our committment to live up to your expectations. We promise.
Renovations Done Right.